FAQs

Frequently Asked Questions

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What is Walletexs?

Wallet Exchanger Services, also known as Walletexs is a complete mobile money and wallet system solution that comes with User Agent, and Merchant system with eCommerce API and QR code ready.

How do you create an account?

Click on the Get started button, or register, fill in the details and you are good to go!

How long do you take to verify an account?

Depending with the availabiliy of agents, this can take between 1-3 working days.

What is the time taken to deposit and withdraw funds?

They can take up to 24 hours from the time of request.

Do you have any offers?

Yes! When you refer clients and they get to complete the three onboarding steps, you get awarded 10% of their deposits. This runs for a limited time. Just send an email to info@walletexs.con with the clients number to get rewarded.

What is KYC?

This is called Know Your Customer, it helps us identify real customers and verify them.

Do I have to complete KYC to access my account?

Yes. Some features will be limited until you fully complete KYC. Services such as Withdrawals will be limited.

Can I open more than one currency in one account?

Yes! You can add any currency of your choice.

Is it possible to close my account?

Yes. Just send an email to info@walletexs.com with your request.

How old is Walletexs?

Walletexs was created in December 2021, launched in March 2022. Currently 4 years. Second : Facilis similique est alias, possimus expedita dolorum fugit mollitia, optio quo? Dignissimos beatae officia repellat maiores!